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Automation Within Client Accounting Services (CAS) / Outsourced Accounting (OA) Teams [Survey Data]

Posted by Joshua Feinberg on Nov 20, 2019 8:06:00 AM
Joshua Feinberg
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Automation Within Client Accounting Services (CAS) / Outsourced Accounting (OA) Teams [Survey Data]

In Vic .ai’s recent survey of Client Accounting Services and Outsourced Accounting firms, we asked participants if they currently use any kind of rules-based automation (Robotic Process Automation) or if they use any kind of AI-based automation (Artificial Intelligence).

The following is an excerpt from our report, The State of Client Accounting Services and Outsourced Accounting.

Do you currently use any kind of rules-based automation? (Robotic Process Automation)

When it comes to an accounting firm’s technology stack, some CAS/OA team are further along in adopting automation than others.

To get a pulse on the degree of first-generation automation in place, participants were asked if their teams use any rules-based automation. (Robotic Process Automation).

Adoption of rules-based automation was just about split down the middle:

  • 44.44% have implemented rules-based automation.
  • 42.22% have not implemented rules-based automation.
  • And the balance, 13.33% of participants, are unsure if they have or have not.

Do you currently use any kind of AI-based automation? (Artificial Intelligence)

And the final question within the section on About Your Technology Stack asked participants about their team’s use of AI-based automation (Artificial Intelligence).

Similar to the nearly split responses from the question about adoption of rules-based automation, AI adoption was also pretty close to split between the AI haves and AI have-nots. 

However, this time, the margin swung slightly in favor of the have-nots.

  • 42.22% of participants don’t currently use any AI-based automation.
  • 37.78% do use some AI-based automation.
  • And 20% are unsure whether or not their team has adopted any AI-based automation.

 

In this article, you’ve learned about how participants reacted to Vic .ai’s recent survey of Client Accounting Services and Outsourced Accounting firms on rules-based automation (Robotic Process Automation) and AI-based automation (Artificial Intelligence).

How does this survey data compare with your client account services or outsourced accounting firm? Tell us more in the section for comments below.

To learn the answers to all 30 questions asked in the survey, download your free copy of The State of Client Accounting Services and Outsourced Accounting.

Download your free copy of The State of Client Accounting Services and Outsourced Accounting.

Topics: State of Client Accounting Services

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